FAQ

General Questions

 

Ems Luna Locs creates custom synthetic and human hair dreadlocks for clients across the UK. We offer handmade loc sets, wholesale and retail hair packs, professional dreadlock installation, and maintenance services from the comfort of your home.

 

 

We offer both synthetic dreadlocks and human hair dreadlock extensions depending on the look, budget, and maintenance level you prefer.

Synthetic locs are lightweight, versatile, and available in many colours and styles, while human hair locs provide a more natural long-term finish.

 

 

Yes — every dreadlock set is handmade with care and customised to suit your preferred length, colour, texture, and style.

 

 

Yes, we ship hair and locs across the UK signed and tracked via Royalmail. More information can be found via our shipping information page.

 

Installation & Maintenance

 

Yes. We offer professional dreadlock installation services for synthetic and human hair locs.

Appointments are currently offered as mobile/home-based services for client comfort and convenience.

 

 

Installation time depends on:

  • Full or partial set
  • Hair length and thickness
  • Type of locs installed

Most full-head installations take between 4–8 hours.

 

 

With proper care, synthetic dreadlocks can typically be worn for 6–10 weeks before removal or reinstallation is recommended.

 

 

Yes — we provide maintenance services including:

  • Root tidy-ups
  • Reinstalls
  • Crochet maintenance
  • Loose hair maintenance
  • General loc refreshes

 

 

Yes. We recommend gentle washing routines and proper drying techniques to keep your locs clean and long-lasting.

Detailed care and installation guides will also be available on our website.

 

Ordering & Customisation

 

Absolutely. Custom orders are one of our specialties.

You can choose:

  • Length
  • Thickness
  • Colour blends
  • Curly or straight ends
  • Synthetic or human hair
  • Accessories and wraps

 

 

Yes. Wholesale hair packs and dreadlock sets are available for businesses, stylists, and bulk buyers.

Please contact us directly for wholesale pricing and minimum order quantities.

 

 

You can book through our website, Instagram, or direct message on social media.

Once booked, we’ll discuss your desired style, hair type, and appointment details.

 

 

For custom human hair installs or large colour projects, a consultation may be recommended before booking.

 

Hair Care & Suitability

 

When installed and maintained correctly, dreadlock extensions should not damage your natural hair. Proper aftercare and timely maintenance are important for healthy results.

 

 

Dreadlock extensions can work with many hair types. If you’re unsure whether your hair is suitable, contact us with photos and we can advise you.

 

 

No — high-quality synthetic dreadlocks are designed to be lightweight and comfortable for everyday wear.