FAQ — Ems Luna Locs

General Questions

What does Ems Luna Locs specialise in?

Ems Luna Locs creates custom synthetic and human hair dreadlocks for clients across the UK. We offer handmade loc sets, wholesale and retail hair packs, professional dreadlock installation, and maintenance services from the comfort of your home.

 


 

Do you use synthetic or human hair?

We offer both synthetic dreadlocks and human hair dreadlock extensions depending on the look, budget, and maintenance level you prefer.

Synthetic locs are lightweight, versatile, and available in many colours and styles, while human hair locs provide a more natural long-term finish.

 


 

Are your dreadlocks handmade?

Yes — every dreadlock set is handmade with care and customised to suit your preferred length, colour, texture, and style.

 


 

Do you ship across the UK?

Yes, we ship dreadlocks and hair packs across the UK. Wholesale orders are also available for salons, locticians, and resellers.

 


 

Installation & Maintenance

Do you offer dreadlock installation services?

Yes. We offer professional dreadlock installation services for synthetic and human hair locs.

Appointments are currently offered as mobile/home-based services for client comfort and convenience.

 


 

How long does installation take?

Installation time depends on:

  • Full or partial set
  • Hair length and thickness
  • Type of locs installed

Most full-head installations take between 4–8 hours.

 


 

How long do synthetic dreadlocks last?

With proper care, synthetic dreadlocks can typically be worn for 6–10 weeks before removal or reinstallation is recommended.

 


 

Do you offer dreadlock maintenance?

Yes — we provide maintenance services including:

  • Root tidy-ups
  • Reinstalls
  • Crochet maintenance
  • Loose hair maintenance
  • General loc refreshes

 


 

Can I wash my dreadlocks?

Yes. We recommend gentle washing routines and proper drying techniques to keep your locs clean and long-lasting.

Detailed care and installation guides will also be available on our website.

 


 

Ordering & Customisation

Can I order custom dreadlocks?

Absolutely. Custom orders are one of our specialties.

You can choose:

  • Length
  • Thickness
  • Colour blends
  • Curly or straight ends
  • Synthetic or human hair
  • Accessories and wraps

 


 

Do you sell wholesale dreadlocks?

Yes. Wholesale hair packs and dreadlock sets are available for businesses, stylists, and bulk buyers.

Please contact us directly for wholesale pricing and minimum order quantities.

 


 

How do I book an installation?

You can book through our website, Instagram, or direct message on social media.

Once booked, we’ll discuss your desired style, hair type, and appointment details.

 


 

Do I need a consultation first?

For custom human hair installs or large colour projects, a consultation may be recommended before booking.

 


 

Hair Care & Suitability

Can dreadlocks damage my hair?

When installed and maintained correctly, dreadlock extensions should not damage your natural hair. Proper aftercare and timely maintenance are important for healthy results.

 


 

What hair types can have dreadlocks installed?

Dreadlock extensions can work with many hair types. If you’re unsure whether your hair is suitable, contact us with photos and we can advise you.

 


 

Are synthetic dreadlocks heavy?

No — high-quality synthetic dreadlocks are designed to be lightweight and comfortable for everyday wear.